Thankyou to everyone for your support for our brand new Santa’s Magical Elevator Event – we are now sold out for 2024. If you’d like to get on the mailing list for early access for 2025 tickets please sign up here.

A santa’s grotto experience with a difference – visit Cannon Hall Farm this Christmas and hop on board Santa’s Magical Elevator for a trip you’ll never forget – but be quick as we are almost sold out.

Let the North Pole elves sprinkle you with some festive magic at Cannon Hall Farm and prepare for the ride of your life, an enchanting elevator ride through the clouds to reach the secret entrance to Santa’s grotto.

Join us for an unforgettable adventure full of festive cheer as you see Santa in style, have time to take a family photo and then Santa will give your child a magical key so they can visit his Toy Factory where the elves are hard at work preparing for Christmas Eve.

Your experience in the Toy Factory will allow children to choose any gift they life and will include plenty of opportunities to take some elfie selfies and spread the festive cheer.

What you get:

Admission to Cannon Hall Farm which includes all our indoor and outdoor playgrounds and barns, plus the mammal house, reptile house and talks and races.

A Trip in Santa’s Magical Elevator where the elves will meet you in Santa’s Study

See Santa in his enchanting grotto!

Meet the elves in the toy factory and choose a gift.

See our real life reindeer!

Add a VR Santa’s Magical Sleigh Ride! You can supercharge your Christmas visit with an astounding VR experience (an extra £5 per person) – jump on board Santa’s Sleigh for an intrepid journey as we give the sleigh a trial flight around the world to make sure the magic is all working before Christmas Eve. Hold onto your hats and antlers as the sleigh tilts forwards, backwards and side to side, providing a full 360 degree experience with VR headsets creating a truly festive feast for the eyes.

Prices for this event vary depending on date and time but our online system will always show live availability and pricing. Don’t forget that your Santa’s Elevator tickets also include farm admission (from your entry time until the farm closes.)

Prices from: Adults £15.95

Children 2 and Over: from £24.95

VR Santa’s Magical Sleigh Ride (only available with purchase of an admission ticket) £5 each person.

Sign up for early access for 2025 on this link!

Sold out!

Sorry we are sold out for 2024!

Accessible support in ALL grotto sessions:

  • Please make our team aware upon arrival if your child has any additional needs we have to consider. We can issue you with a fast-pass wrist band that, where possible, will allow you to bypass the queues. We cannot guarantee there won’t be any wait, but we can try out best for you. To ensure smooth running of this event, please only request these if you absolutely need them. We can only accommodate a limited number of them and need to ensure they go to those who truly require this extra help.

Frequently Asked Questions:

I have an under two: what ticket do I need to purchase?

Children Under Two wishing to see Santa need to purchase the Under Two with Toy Factory Gift Option. The free under two ticket is only for babies accompanying older siblings who do not wish to take part in the experience. If there is a family who only has an under two on the zero value ticket, unfortunately this ticket will not be sufficient to let you access the event.

Do we get to see Santa in just our family group?

Yes! Due to popular demand, we’ve returned to our one-on-one Santa format. Depending on the size of your group, you may be sharing your enchanted elevator experience with another family or two, but when the elves take you from Santa’s study you will be seeing Santa with just your own family.

Does Santa give children a gift?

No, Santa will be chatting to the children and posing for photographs. He will then give them a magical key which will allow them to access the Toy Factory and exchange it for a gift of their choice. Our Toy Factory is a magical experience all children enjoy.

What time do I arrive?

You need to arrive to the farm at the farm arrival time clearly stated on your ticket. You also need to ensure your family are at the magical elevator at your time to board. Unfortunately, if you miss your session, we cannot guarantee that we can accommodate you on a later one.

I’ve got a VR Magical Sleigh Ride ticket? Where do I go?

You will experience the magical sleigh ride, just before you go in to the Toy Factory (after you’ve seen Santa.) You will see it as soon as you enter the Toy Factory event space.

How does the event work?

It is crucial that our customers stick to the timings they are given, as this event has been designed to make sure your experience flows to keep the magic alive. Your experience starts with the ride in the enchanted elevator, then you’ll go into Santa’s Study where some elves will greet you. When it’s your turn, you will be taken with your family to meet Santa. Once your time with Santa is done, you will go straight to the Toy Factory to claim your gift (and ride the magical sleigh ride if you’ve purchased tickets for it.)

Is the VR Santa’s Magical Sleigh Ride Wheelchair Accessible?

Unfortunately there is not wheelchair access for this ride and there are small, multiple steps to enter the cart. However, if you wish to sit at the aside of the ride and use the VR headset then you are more than welcome to do this (though we must stress you will unfortunately not be able to enjoy the full experience.)

Can I bring a child in a push-chair?

Although young children are welcome at our event, unfortunately pushchairs are not permitted in our event spaces. You will be directed to our pram parking before entering for your experience.

What age do you have to be to ride the VR Magical Sleigh?

Our VR Santa’s Magical Sleigh Ride is for those aged two and over. This ride is not recommend for those with motion sickness or dizziness, vertigo, those who have a history of seizures or epilepsy. Guests who are pregnant can use our VR Ride with our any problem, however we advise that you consult with a medical professional before taking part. If you go on the VR ride without seeking medical advice then you do so at your own risk.

Do you offer any special provision for children with additional needs?

Please make our team aware upon arrival if your child has any additional needs we have to consider. We can issue you with a fast-pass wrist band that, where possible, will allow you to bypass the queues. We cannot guarantee there won’t be any wait, but we can try out best for you. To ensure smooth running of this event, please only request these if you absolutely need them. We can only accommodate a limited number of them and need to ensure they go to those who truly require this extra help.

Do you have any special sessions for children with additional needs?

During Accessible Grotto sessions on Nov 30, 8.40am, 8.50am, 9am, 9.10am, 9.20am:

Elevator can be entirely bypassed if required.

Scheduled when there are less people around the farm

Half capacity to usual sessions

Quieter music with elves and Santa briefed to adopt a more gentle approach

Magical Elevator can be taken per family rather than grouped with others (if required)